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The Ombudsman investigates complaints made about decisions, actions or inaction by these bodies. For more information, watch the short video below in English, Chinese (Simplified), Vietnamese, Somali, Burmese, Karen or Auslan

English (contains subtitles for English, Chinese (Simplified), Vietnamese and Somali)  
This video is also available in the following languages from our YouTube channel:   Burmese    |    Karen
Auslan Version